The Meadow, Gardens By The Bay
Dictionary for the Terms and Conditions
Event: St Jerome’s Laneway Festival 2013
Promoter: LANEWAY FESTIVAL NEW ZEALAND LIMITED LP
c/o Level One
490 Crown Street
SURRY HILLS NSW 2010
Event Site: The area designated by Promoter located at: Silo Park, Wynyard Quarter, Auckland
You and Your: Any person holding a valid ticket for the Event, whether or not the ticket was purchased by the person holding the ticket or through a third party.
Terms and Conditions are Binding: tickets to the Event are sold or given and admission to the Event is granted on the express condition that you are bound by these Event Terms and Conditions and any other rules and regulations issued by the Promoter (Event T+Cs).
Directions of Event Staff: you must follow the reasonable directions of Event staff as required and comply with the law at all times during the Event.
Proof of Age: the Event is an R18 event. You must have proof of age photo ID to gain entry into the Event Site. Persons under the age of 18 years will be denied entry to the Festival. The Promoter reserves the right to evict any underage person (or persons unable to provide proof of age ID).
Event Tickets: entry to the Event Site will be granted with presentation of a bar-coded hard ticket (purchased via www.ticketmaster.co.nz) or a bar-coded print-at-home PDF ticket issued by eMedia Campaigns Pty Ltd. The ticket is required for entry to the Event and must be presented to Event staff at the entry gates, where it will be exchanged for an Event wristband. Your Event wristband must be worn at all times during the Event – failure to do so may result in your eviction from the Event Site. Event wristbands removed from wrists or tampered with will be rendered invalid and will not be replaced. Damaged or defaced Event wristbands will not be accepted.
Lost Tickets or Wristbands: replacement is not available for lost, destroyed or stolen Event tickets unless proof of purchase is presented.
Ticket Restrictions: Event tickets may not, without the prior written consent of Promoter, be re-sold or offered for resale at a premium (including via online auction sites) or used for advertising, promotion or other commercial purposes (including but not limited to competitions and trade promotions) or to enhance the demand for other goods or services, either by the original purchaser or any subsequent bearer. If an Event ticket is sold or offered for re-sale or used in breach of this condition, the Event ticket may be cancelled without a refund and the bearer of the Event ticket may be refused admission.
Ticket Purchase Limits: the Promoter reserves the right to enforce published ticket purchase limits and cancel any tickets obtained above said limits by any one customer.
Search on Entry: it may be a condition of entry to the Event Site that a search of you and/or your possessions be required at the time of entry to the Event Site. If you do not consent to such searches, you may be denied entry to the Event Site. Prohibited items include but are not limited to the list at the end of these Event T+Cs and any prohibited item or any item which Event organiser consider may be used in an illegal or offensive manner may be confiscated. Confiscated items will not be returned, replaced or reimbursed and proceeds from confiscated items (if any) will be donated to charity.
Smoking Policy: venues and stages on and within the Event Site may operate a No Smoking policy and you must comply with any such policy.
Recording of the Event by You: professional audio or visual recordings of the Event are prohibited without authorised media accreditation. Still cameras (not professional) are permitted but images may only be used for private purposes and not for sale and/or public display. Any photographic equipment with an interchangeable lens classifies as a professional camera by the Event’s security standards.
Recording of the Event by Promoter: you consent to be included in film and sound recordings of the Event and for these recordings to be used by Promoter in any medium or context without further authorisation by, or compensation to, you.
Restricted Capacity: you acknowledge that there may be restricted capacities at some of the Event’s stages or venues. Once the maximum capacity is reached in these areas there will be no further admissions. Your purchase of a ticket to the Event does not guarantee admission to these areas in such cases.
No Animals: animals are not permitted (with the exception of service dogs such as guide dogs and police or emergency service dogs).
No Passouts: passouts will not be issued unless otherwise stated.
Your Behaviour: you must ensure that you and your invitees act in an orderly manner when attending the Event Site. Promoter may refuse entry or evict you or any of your invitees if you or any of your party are behaving in a disorderly, offensive or inappropriate manner.
Alcohol: the Event is fully licensed – please do not bring alcohol with you as it will be confiscated. Only alcohol purchased from bars at the Event may be consumed at the Event Site. If you wish to purchase or consume alcohol, you must have proof of age photo ID.
Food and Drink: no food or drink will be permitted into the Event Site. You cannot bring sealed plastic water bottles (with or without contents) into the Event Site.. You can bring unsealed EMPTY plastic water bottles (no glass) into the Event Site.
Drugs: if you are found supplying or consuming illicit drugs you will be evicted from the Event Site and may face criminal charges.
Signage: you are not permitted to display trading signs on the Event Site without prior written consent of Promoter.
Your Personal Information: pursuant to your booking, Promoter may need to collect and keep personal information about you including your name, address, credit card or payment details, telephone number and the names of all ticket allocations. Unless you tell us otherwise, Promoter may disclose your contact details to third parties if you elect to receive such information at time of ticket purchase so they can provide you with promotional material about other events and products. Promoter may also need to disclose your personal information as required by law or as permitted under the Privacy Act. If you have any questions about how Promoter will handle your personal information please visit the link at the bottom of the eMedia Campaigns Pty Ltd ticketing pages.
Promoter’s Liability: the services provided by Promoter will be rendered with due care and skill to the extent required by the Consumer Guarantees Act NZ (1993). Apart from such statutory liability, Promoter and the owner and/or lessee of the Event Site will not be liable or responsible for any injury, damage or loss suffered or incurred by you or any person entering or when you enter or are on the Event Site whether caused by the negligence of Promoter or that of the owner and/or lessee of the Event Site (or their respective employees, contractors or agents), whether arising in tort, contract, bailment or otherwise - all such injury loss or damage to person or property is at your own risk.
Indemnity: you agree to indemnify Promoter and owner and/or lessee of the Event Site against any loss or damage Promoter and/or Event Site owner and/or lessee may suffer arising out of your negligence or breach of the Event T+Cs.
Release: to the full extent permitted by law, you waive all legal rights of action against and fully release Promoter and owner or lessee of the Event Site (and their respective executive members, directors, officers, employees, volunteers, contractors or agents) from any liability for any loss, damage, personal injury, death, economic loss or consequential loss for any default, failure or negligence (to the extent permitted by law) in relation to entry to and presence on the Event Site.
Risk: entry to the Event Site is at your own risk. Without limiting the generality of this:
- appropriate footwear and clothing must be worn at all times at the Event Site;
- you must not mosh, crowd surf or stage dive;
- ear plugs should be worn if necessary.
To the extent permitted by law, Promoter takes no responsibility for any hearing damage or loss caused by excessive noise or injury caused by your failure to follow Promoter’s directives. In the event of injury or illness Promoter may, at your cost, arrange medical treatment and/or emergency evacuation as deemed essential for your safety.
Credit Card Statement: the name Laneway Festival New Zealand Limited LP will appear on your credit card statement next to the ticket purchase transaction. For further information contact St Jerome’s Laneway Festival NZ Limited (Ph) + 61 (0)2 9361 2200 or (Fax) + 61 (0)2 9356 8098 or firstname.lastname@example.org
Enforceability: any provision of these Event T+Cs which is or becomes unenforceable shall not invalidate the other provisions of the Event T+Cs.
Online Ticketing Support: if you are experiencing difficulties with purchasing a ticket or the ticketing page, please contact email@example.com
Refund and Cancellation Policy: the Event is an all weather event. The Event will take place rain, hail or shine. Promoter reserves the right to change, add, withdraw or substitute artists in the Event line-up, vary the advertised program, vary seating capacity, audience capacity, the date, the Event Site a without prior notification and deny admission to the Event Site (including admission to a particular performance at the Event Site) with reasonable cause. In the event of any such change, refunds will not be available. Subject to this clause, Promoter is not liable for any loss, damage or compensation as a result of the Event being cancelled, postponed, relocated or changed for any reason. If the Event is cancelled in whole or in part by act of God or act of war or industrial dispute or for any event outside of the control of Promoter then refunds shall be at Promoter’s absolute discretion. If the Event is cancelled for any other reason, Promoter will refund to you the Event Ticket price upon request by you to eMedia Campaigns Pty Ltd within four (4) weeks after the cancellation, provided that the original ticket(s) and proof of purchase are presented.
There will be no refund of any unused portion of an Event Ticket if you or your invitees are asked or forced to leave the Event for any of the reasons set out in the Event T+Cs or if you decide not to attend the Event.
You are responsible for checking the age minimum for the Event. No refunds will be processed if you are denied entry due to not having valid ID for admittance to the Event Site.
Environment: Promoter cares for the environment and community. Please be respectful and place any litter in the bins provided around the Festival venue. Be waste and water wise - thank you.
Prohibited Items include but are not limited to the following (Prohibited Items will be confiscated so if in doubt, leave it at home):
- Glass of any kind.
- Alcohol - any alcohol found on site will be confiscated and the offending patron(s) ejected from Event Site for the remainder of the Event.
- Offensive weapons, including potential missiles.
- Illegal substances.
- Animals (excluding service dogs such as guide dogs and police or emergency service dogs).
- Flares, fireworks or sparklers.
- Fires and open flames of any kind.
- Sound systems – sound systems are NOT allowed or welcome on the Event Site.
- Portable laser equipment and pens.
- Anything studded (ie belts, wristbands etc).
- Audio or video recording devices and professional still cameras are not permitted, however small still cameras are permitted.
- Skateboards, scooters, rollerblades or bicycles.
- Any other item deemed to be potentially dangerous, antisocial or offensive by Event staff.
- Eskies, coolers or chilly bins.
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